OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
191 ratings and 111 comments received in the last 90 days.
05 July 2025
I have been with the BMW centre for a long time and have a friendly relationship.
03 July 2025
Was easy, but am a little disappointed that it had to be registered so early before car can be handed over. Registered end of June, but adaptions not planned until mid July after which I can take delivery.
27 June 2025
Excellent service provided by Fiona and Luke
24 June 2025
I've people and easy to do business with. My 2nd BMW off them in 6 months
10 June 2025
Good too deal with and very helpfull
04 June 2025
very happy with my new car
02 June 2025
Rishi & Luke were extremely helpful at all times
31 May 2025
I was kept informed by my salesperson about the progress of my car through the system including an accurate delivery date too
31 May 2025
Wry smooth transition and extra helpful on all aspects buying a new car!!
18 July 2025
Great service team
17 July 2025
Very pleased
16 July 2025
Work is always finished to a good standard and you are informed what is happening with your car throughout the visit
16 July 2025
Always very efficient and welcoming and happy to explain the odd thing about my car
15 July 2025
Very helpful and friendly.
15 July 2025
Telephone experience was great, personal listened to me and booked appointment efficiently, unfortunately had to change at short notice and new appointment booked without fuss
15 July 2025
Prompt in making contact when the service was due. Booking was easy. service was complete within timeframe quoted.
14 July 2025
As above
13 July 2025
The service team were very helpful and efficient, getting our vehicle back on the road as quickly as possible and keeping us fully informed at all stages.
12 July 2025
Excellent customer service and a nice environment in which to wait. Steve was very helpful and customer focused. Alistair provided good advice and insight into winter tyre options.
19 July 2025
All made very easy.